Volpe & Castello

From Spreadsheets to Enterprise-Grade Operations

Volpe & Castello began with Google Sheets for inventory management – practical for early operations but inadequate as they scaled. The transition point came during their move to expanded facilities, when manual systems could no longer handle the complexity of growing cask numbers, diverse client accounts, and expanding service offerings.

Vapour emerged as the logical choice, offering data integrity that was "pretty much unparalleled" compared to their previous systems. This robust foundation has enabled confident scaling, with inventory management capabilities that grow alongside their ambitious expansion plans.

API Integration Excellence

The cornerstone of Volpe & Castello's enhanced service delivery lies in Vapour's comprehensive API integration capabilities. This powerful gateway enables seamless data exchange between Vapour and external services, unlocking new possibilities for client engagement and operational efficiency.

The most significant development is their customer portal, integrated directly with Vapour's data feeds. This real-time client access to cask information, maturation data, and service histories represents a significant enhancement in transparency within the bonded warehouse sector. The API also facilitates integration with compliance systems, logistics partners, and internal tools, creating a unified ecosystem that eliminates data silos.

Seamless Migration and Enhanced Operations

Despite the complexity of migrating tens of thousands of cask records from spreadsheet-based systems to enterprise software, Volpe & Castello completed their transition in less than a week. This remarkable timeline was achieved through robust operational business processes that ensured thorough testing and validation throughout the migration process.

Vapour's team provided comprehensive support during the data transition, delivering hands-on training and onboarding to ensure the entire team was equipped for the new platform. The carefully managed migration process had limited impact on day-to-day operations, allowing Volpe & Castello to maintain seamless service delivery to their clients throughout the transition period.

Vapour has fundamentally transformed operational workflows, creating seamless connections between warehouse floor and administrative teams. Service requests now flow directly into the system, providing immediate visibility into pending tasks, cask locations, and workflow status. Teams can access real-time snapshots of operations, knowing exactly how many casks require attention and their precise locations.

The integration between administrative functions and warehouse operations has eliminated communication gaps and improved response times, enabling increased volume handling while maintaining exceptional service quality.

Transformational Results

Volpe & Castello's Vapour implementation represents complete operational transformation, significantly enhancing their bonded warehouse services. The combination of powerful API integrations, seamless migration capabilities, and enhanced workflows has enabled rapid scaling while delivering significantly enriched client services.

From traditional cask storage to comprehensive spirits services including real-time client portals, Vapour has provided the technological foundation supporting their evolution into a complete spirits services partner. As they continue expanding facilities and offerings, Vapour's scalable platform ensures they can meet growing demand while maintaining the precision and transparency that defines their client relationships.