Step 1: Demo

Typical Duration: 1-2 Hours
The natural place to start is for you to find out a little more about Vapour and how it can work for you.  

Use our online booking form to make a Demo Booking, and one of our Product Specialists will help you to see how Vapour fits your needs.

Step 2: Set up

Typical Duration: 1 Day
(From request to completed deployment)
Whether you're looking to set up a trial of Vapour, or planning to go live soon, Vapour has invested heavily in scaleable, automated deployment workflows, meaning we can set up a new instance of Vapour from scratch in under 20 minutes.  All are fully deployed to a private server, safe in the knowledge that it is air-gapped from any other organisation's data.  The same infrastructure is used for platform configuration and customisation to your needs.  

If you have any questions about our setup process or want to discuss how we can help, get in touch.

Step 3: Trial

Typical Duration: 4 weeks
(Optional)
Vapour offers a no-obligation trial period to test-drive the platform using a selection of your own data in your own work environment.  We can offer you a sandbox area for you to explore the platform yourself, or where more complex processes or operations are involved, we can also offer a more hands-on, guided trial encompassing much of the Training & Onboarding services outlined below.

Get in touch if you'd like to discuss your needs in more detail, and we can craft a trial plan to suit your situation.

Step 4: Data Migration

Typical Duration: 1-2 Days
(Depending on scope and volume of data to be migrated)
Vapour already has in-built data formats to allow easy importing of details such as cask records.  We can also offer data migration services, which even include digitising paper records using advanced AI OCR technology.  Our API service also offers endless possibilities to push and pull data to and from your Vapour Platform.

We have deep expertise across all data types: legacy and modern.  We have not yet encountered a situation where we cannot get your data into your Vapour Platform to start realising the benefits from day one!

Get in touch to discuss your current data/record-keeping approach, and we'll co-create a migration plan.

Step 5: Training & Onboarding

Typical Duration: 1-2 Days
(Depending on modules covered & teams/shifts enabled)
Vapour offers both on-site and online training to ensure your team is fully equipped to get the best out of your investment in the Vapour Platform.

We have a dedicated onboarding process to capture all the relevant data points, user needs, and even your brand assets to customise your Vapour environment to your needs.

Vapour's Product Specialists are not only trainers but experts in Change Management and Project Management.  Find out more about our Training & Support here.

Step 6: Go Live

Typical Duration: 1 Day
We can offer planning and project management support to get your organisation and your team ready to embrace the capabilities and time savings that Vapour can bring.

When the exciting day arrives and you're going live with Vapour on site, we can be on hand remotely or locally to ensure success. 

As one of our clients said when embedding their Vapour Migration: Vapour, not Paper!

Step 7: Post-Live Support

Typical Duration: Ongoing

We understand that people move on, processes change, and your needs as an organisation can pivot.  We can offer support via a support ticketing system as well as access to our Product Specialists to help with any issues or challenges you may face using Vapour.  We're also very open minded, and 100% client-led, so please make any suggestions for improvements as a Support Ticket.

We can also offer refresher training both remotely and on-site, and coming soon we'll be publishing online training courses for self-directed learning.